Portal terms

The portal is an official project channel.

Written approvals, scope decisions, launch authorization, and material instructions must be captured in the portal or the designated project email. Verbal instructions are not authoritative until confirmed in writing.

Authorized use

Use only the organizations, projects, files, and other records assigned to your account. Do not share access, attempt to discover another client’s records, or upload credentials and prohibited sensitive data.

Support and engagement terms

Support is handled through portal project messages and the designated Stathra support email. The portal does not provide automated help-desk ticketing, checkout, subscription billing, or payment-method management. Engagement scope and payment obligations are confirmed separately in the applicable written agreement.

The public Stathra terms remain available at stathra.com/terms-of-service.